Solving problems with updates windows 10 insider. Windows update version kb3213986 is not installed

Many users experience some malfunctions and malfunctions in the computer device after updating Windows 10. The main ones are the following:

1. Windows 10 won't boot long time.
2. The system does not want to start and run.
3. Black screen.
4. The appearance of a blue screen with errors.

To eliminate them, it is necessary to understand the sources of failures and possible ways to get rid of these sources.

If the system does not start after the latest Windows 10 update, remember how it behaved before shutting down or rebooting. Perhaps some program was loaded, or an error appeared after connecting a new device and a virus software. In the course of fixing such problems, the system may improve or degrade its performance. Therefore, it is necessary to be ready for its restoration and return to its original, working condition.

The system does not start or takes a long time to boot

The system takes a long time to boot or does not boot at all - this problem occurs at startup a large number additional programs or attaching malware to the process. Therefore, it is immediately necessary to check the computer for viruses and prepare an electronic media with the Windows 10 installation files.

The following steps are taken to solve the problem:

1. Using the media, boot the device into safe mode. In the menu, select the source from which the system modules and drivers needed for the computer will be loaded.
2. Open Task Manager. This can be done using the Ctrl + Shift + Esc keys. Find the Startup tab.
3. Startup contains the entire list of applications that can be loaded with the system startup. It is necessary to select among them the minimum that is needed for the normal operation of the computer, and disable the rest.

These simple steps will help reduce system boot time and improve system startup.

Working with safe mode is useful when removing viruses, unnecessary programs, fixing driver errors, and activating an administrator account.

In addition, you can perform disk optimization and defragmentation:

1. Click on Start.
2. Select the Computer tab, drive C.
3. In the window that opens, find the Properties item, click the Optimize button.

Using the CCleaner program, you can remove all junk files from the disk and erroneous keys from the registry.

If after updating Windows 10 does not work, do a system restore to an earlier working state. This method is only suitable if the computer creates system rollback points, restore points. To do this, you need to carry out the following procedure:

1. Reboot the system. Once it turns on, press F8.
2. The recovery menu appears.
3. Go to Diagnostics, then Advanced Options.
4. Find the Recovery tab.
5. Following the instructions, select a Rollback Restore Point from the available list.
6. Restart your computer. The current version of the operating system is removed.

The appearance of a blue screen

CRITICAL_PROCESS_DIED. The error code is accompanied by the warning "The computer did not start correctly" or " Windows system loaded incorrectly."

In such cases, a simple reboot helps.

INACCESSIBLE_BOOT_DEVICE. The error may appear after updating to Windows 10 or BIOS motherboard, when restarting the computer after a system rollback, partitioning the hard drive, when files are damaged.

The easiest way to fix this error is:

1. In the Automatic Repair window, select Advanced options.
2. Among the list of parameters you need to find Boot options - Restart.
3. After restarting the system, press the F6 button to reboot into safe mode using the command prompt.
4. Enter command phrases one by one:
   • sfc /scannow;
   • dism /Online /Cleanup-Image /RestoreHealth;
   • shutdown-r.

System files will be checked and restored if damaged.

The appearance of a black screen

There are malfunctions in which the computer device does not turn on, and the screen is black after the update. This problem occurs when video card drivers are installed incorrectly, exiting sleep mode, removing a virus, downloading updates.

The screen can have 2 types:

1. With mouse cursor.
2. No cursor, solid black display.

In the first case, the screen can be not only with a mouse cursor, but also with a spinning wheel. What does this mean and what to do in such cases?

Software failure

This happens when the system only booted for the first time before Windows 10, when it was turned off and immediately turned on or the computer was restarted. A software failure occurs as a result of an update.

To restore the system, you must update it again.

System conflict with primary drivers

Previously installed drivers can create a conflict with the system, so to fix this problem, do the following:

1. Find Start - Control Panel. Under Power Options, click System Settings.
2. Under Shutdown Options, uncheck the Turn on fast startup (recommended) box.
3. Save your settings.
4. Click on Start. Find the Computer tab.
5. Right-click Properties and do the following: Hardware - Device Manager - Display Adapters.
6. Find your graphics card and click Update drivers. Drivers are installed either automatically from the Internet or from special software.

In the second case, when the screen is only black without a cursor, they use the system startup in safe mode:

1. Hold down the Shift key on the keyboard, constantly click on the F8 button to open safe mode. This system start is simple, but does not always work.
2. In the window that opens, find the following sections: Diagnostics - Advanced options - Command line.
3. Type bcdedit /set (globalsettings) advancedoptions true.
4. Click the Enter button.
5. In the newly opened window, click Continue. The download continues.
6. In the new window, select Enable Safe Mode.
7. Press Enter.

Correction of the activity of the virus

If the computer does not boot, the screen is solid, black, then most likely the system was damaged by malicious virus software. Try the easiest way.

Boot Windows 10 in safe mode, check with an antivirus application and delete infected files.

If viruses have damaged the explorer.exe file, which is responsible for the operation of the graphical interface, you can perform the following operation:

1. Press the Ctrl+Alt+Del keys at the same time or open the Start menu.
2. Go to Task Manager, then Run a new task.
3. In the line write explorer.exe, run the task.
4. Through the Run line, pressing the Win + R buttons, enter the regedit command.
5. Expand the HKLM branch.
6. Go to the Software section.
7. Next, click individually tabs Microsoft - Windows NT - Current Version.
8. Open the Winlogon folder, then Shell and double click.
9. Change the value to explorer.exe.
10. Save your settings.

Getting rid of malfunctions in the system after updating it to Windows 10 is not difficult and does not require technical knowledge and skills from the user. After performing one of the operational procedures, the system will boot without delays and failures. The computer will work fine.

Updating the operating system is an important procedure, so it should be done regularly. Nevertheless, sometimes during the download or the installation of the update itself, errors occur that prevent the installation new version package. They can be with different codes and messages. It is also possible that the download of an upgrade or its search takes too long and eventually does not end. What exactly can be done for each type of error?

Possible causes of problems installing updates on Windows 10

Problems with Windows Update may occur for the following reasons:

Table: main errors when installing an update in Windows

The main ways to solve problems with installing updates on Windows 10

In the "OS" there are many tools and modules that can solve the problem with updating it. Determine the error code and proceed from it using our instructions.

Dozens developers give the following tips for troubleshooting errors during a system update:

1. To start searching for an update, click on the "Check for Updates" button. If the search does not start or an error occurs, close the center, wait 15 minutes, log in again and start the scan.
   In the "Options" window, select the section called "Update and Security"
2. Call the Windows Settings window on the display: press the two Win and I buttons on the keyboard at once. If nothing appears, use the Start menu. Click on the gear above the button to turn off the device.
   Click the gear to open the Windows Settings window
3. On the panel, go to the "Update and security" block.
   Click on the "Check for Updates" button
4. Also click on the link "Advanced options" at the bottom under the button. Set the automatic installation for the update.
   In the drop-down menu, select the first item "Automatic"

This solution can only help in a number of cases, for example, when the download of updates was interrupted due to some single failure in the system or due to a temporary lack of Internet.

Solving Problems with Computer Troubleshooter

The developers have built a special tool into Windows that allows you to find various problems in the system and fix them right there. How to use this tool, we will tell in the instructions:

1. We will launch the tool through the "Control Panel". You can open it through the Run module: hold down Win and R, type the control request in the empty field and click OK.
   In the "Open" line, enter the command control
2. You can also launch the panel through the "Search". We enter the appropriate query and open the desktop application in the results.
   Type "Control Panel" into the search bar and open the desktop app
3. On the panel, click on the "Troubleshooting" section.
   In the "Control Panel" window, find and run the "Troubleshooting" block
4. In the left column, click on the second link "View all categories".
   Go to the list of all categories for troubleshooting
5. We are waiting for the system to detect available packages for diagnostics.
   Searching for diagnostic packages will take some time - please wait a bit
6. At the end of the list will be the Windows Update module. Right-click and select the "Run as administrator" option.
   Run the Windows Update troubleshooter as an administrator
7. In the troubleshooting tool window, click on "Next" to start the search.
   Click "Next" to start troubleshooting your computer
8. Again, we wait until the tool finishes the problem detection procedure.
   Wait for the troubleshooting to complete on your device
9. If problems are found, the tool will notify you and immediately provide an opportunity to fix them. For example, a module might offer to run a pending update. Click on "Apply this fix".
   Click on "Apply Fix" to let Windows fix the problem with the update
10. The system may also find any additional problems. You will learn about the success of the operations in the report, where there will be a list of errors and marks next to each - “Fixed”, “Not fixed” or “Detected”. If any problems remain unresolved, run the diagnostic tool again. You can also view additional information about the problems.
    Click "Close" to exit the module
11. If the module does not find any problems in the operation of the update center, move on to other methods of solving.
    The tool may not detect any problems on the PC related to "Windows Update"

Service check

The Windows service corresponding to the Update Center may simply be turned off in this moment on the device. For the update to happen, you need to activate it and set it to turn on automatically with each system start:

1. We call the "Run" window using a simple combination of Win + R. In the free field, write services.msc or copy and then paste. Press OK or Enter to execute.
   Paste the short command services.msc into the empty field
2. In the services we find at the very end of the list "Windows Update". We double-click on it so that the second window appears on the display. If the click does not work, right-click - select the last item "Properties".
   In the context menu of the service, click on the penultimate item "Properties"
3. For the startup type in the menu, set the value to "Automatic" - the selected service will start its work immediately after loading "Windows". After that, click on "Run" and apply the changes. Close all windows and retry the update in the center.
   Set automatic activation in the "Startup type" menu

Clearing the update cache manually

Removing all data from the update cache is quite simple - even a beginner can do it. Follow the little instructions:

1. Before getting rid of information about the previous system update, you must deactivate the service responsible for the operation of the "Update Center" in the "Services" window. Open it using the instructions from the previous section.
2. In the list of components, we are looking for "Update Center". In the middle part of the window, click on the "Stop" link. We do not close the window with services yet.
   Temporarily disable the Windows Update service using the Stop link
3. We launch "Windows Explorer" and immediately go to the directories on the system drive. Here we need to open the following folders: Windows - SoftwareDistribution - Download.
   On the system drive, open the SoftwareDistribution folder, and in it - the Download directory
4. IN last section select everything with the mouse, right-click and select delete from the options menu.
   Delete all contents of the Download folder using the context menu
5. We return to the "Services" window. We click on the "Start" link so that the update service starts working again. We look to see if the problem with the system update has been resolved. To do this, follow the steps from the "Recommendations from Microsoft Corporation" section.
   Click on "Start" to activate the center service again

Video: what to do if Windows 10 updates do not download

Checking your computer for viruses

Even the presence of an antivirus on a PC cannot guarantee absolute security - a virus can also penetrate through protection. In addition, antivirus software may not be up to date, which means it is vulnerable. Consider how to identify and neutralize a threat on a PC, using the standard Windows Defender antivirus, which is built into the Windows system, as an example:

1. Open the Windows tray - down arrow icon in the lower right corner of the display. Click on the small white shield.
2. On the screen, you will immediately see a window with the "Security Center". Click immediately on the first tile "Protection from viruses and threats."
   In the "Security Center" window, click on the first tile "Virus and Threat Protection"
3. Click on "Run Check Now". Defender will immediately launch a quick scan. If the program does not reveal anything, follow the link at the bottom of the "Run a new advanced scan" button.
   To get started, you can run a quick scan and, if the defender does not find anything, enable advanced scanning
4. Select the first or third item. Please note that a full check will take a long time, but you can work in parallel on a PC. To perform the third option - standalone - you will need to restart the PC. Within 15 minutes, the defender will search for and remove threats. Click after selecting "Scan Now".
   Select the scan type depending on whether you want to wait a long time for the scan to finish
5. Wait for the end of the check. In the results, you will see a list of actions that can be performed with the detected threat. Select removal for all found viruses, if any.
   Wait for the extended scan to complete and remove viruses if the defender finds them

The small Dr.Web CureIt! It is better to download it from the official site. For home use it's free.

Fixing corrupted system files

After checking with an antivirus, it is necessary to “treat” system files - restore them. Of course, they could be damaged and not because of viruses - in any case, checking for damage and fixing it will not hurt. Do the following:

1. Expand the "Search" panel through the "Taskbar" (magnifying glass icon). Type cmd in the empty field.
   Write simple cmd code in panel search bar
2. Right-click on the classic Command Prompt application - in the small menu, click on the option to launch the console with administrator rights.
   Click on the "Run as administrator" option
3. Allow the module to make changes in the "OS" by clicking on "Yes".
4. Now type or paste the command DISM.exe /Online /Cleanup-image /Restorehealth. After that, immediately press Enter to execute it. The console will start the process of searching for and repairing corrupted system files. Wait for it to finish - the module will provide you with a report on the work done. Then restart your PC and try to update.
   Paste the copied command DISM.exe /Online /Cleanup-image /Restorehealth using the Ctrl + V combination

Video: how to check the integrity of system files and "cure" damaged ones

Cleaning the system disk from "garbage"

Remove temporary files and clean different kinds system cache, such as the DNS cache, can be done using the built-in Disk Cleanup tool or third-party utilities. Let's describe the procedure using the well-known free CCleaner application from the Piriform developer as an example:

1. We launch the official page of the application using any browser. On it we click on the first green button "Download free version".
   Click on the first button "Download free version" if you don't want to buy the Pro version
2. After the file is fully downloaded, run it and install the software, following simple instructions installer.
3. Now we open the utility - we immediately get to the desired section "Cleaning". In the columns on the left side of the window, all the necessary checkboxes are already set. You don’t need to change anything in the Windows tab, but in the “Applications” block you can already optionally check the boxes for the browsers that you use most often. If you do not clear their cache, they will collect a lot of unnecessary information on the system disk and work very slowly. Click on "Analysis".
   Select the necessary partitions for cleaning and click on "Analyze"
4. The system will estimate the number of megabytes or even gigabytes that it is recommended to delete, and will also report on the types of data that you can safely get rid of. Click on "Cleanup".
   When the analysis is finished, look at the amount of data that will be freed on the disk and click on "Cleanup"
5. We confirm our desire to get rid of unnecessary information and free the disk. We are waiting for the completion of the procedure, close the utility, restart the device and try to update the system in the center.
   Click on "Continue" to confirm your intention to delete unnecessary system files

Video: smart system cleaning of junk files using CCleaner

Temporarily disable antivirus and Windows Defender Firewall

Deactivating your antivirus and Windows Defender Firewall can help install necessary updates that are blocked by security software from downloading by mistake. First, let's analyze disabling the antivirus using the example of the Avast utility:

You can temporarily deactivate Windows Defender in its settings:

1. Open the defender panel through the Windows tray (image of a white shield). In the window, immediately look at the lower left corner - click on the "Parameters" link.
   Click on the "Settings" link at the bottom of the window on the left
2. In the notifications section, click on "Virus and Threat Protection Settings".
   Click on "Virus and Threat Protection Settings"
3. Deactivate the "Real-time protection" option using the switch.
   Click on the first radio button to deactivate standard antivirus protection
4. Click "Yes" to allow the protector to change anything on your device.
   Click on "Yes" so that the "Security Center" can make changes to the system
5. You will see that a cross in a red circle has appeared in the window. Repeat the update in the center. The protection will turn on itself after a while - you do not need to enter the defender again.
   When you disable the antivirus, try again to update the system in the center

Now let's look at how to disable the "Firewall" to bypass the system update blocking download:

1. Call the "Control Panel" through the "Run" window and the control command or using the "Windows Search" window. Find the "Windows Defender Firewall" link and click on it.
   Select among all sections "Windows Defender Firewall"
2. In the left column with links, click on the fourth - "Enable and disable ...".
   Click the "Turn Firewall on or off" link to go to the next page
3. Check the boxes next to the "Disable" values ​​for two types of network at once. Click OK at the bottom of the page to save the parameter change.
   Check the "Disable" checkboxes for the two types of network
4. Red shields with crosses inside will appear on the screen. Please try updating again. After that, be sure to manually enable Windows Defender Firewall protection.
   Make sure that " Windows Firewall» is disabled and try to update the system

Video: how to disable Windows Firewall in several ways

Windows clean restart

Loading the "OS" in clean mode means disabling all third-party services along with the launch of Windows, that is, utility processes that the user independently installed on the device earlier. Thus, all extraneous components that could interfere with the installation of the update will be deactivated:

1. On the "Search" panel, type in the msconfig command in the line and run the proposed classic utility with one click. The same code can also be entered in the Run window (Win and R).
   Enter in the "Search" or in the "Run" window the query msconfig
2. In the configuration window, switch immediately to the third section "Services". At the bottom, under the list, click on "Do not display Microsoft services."
3. After that, click on the "Disable all" button. Apply the changes and go to the next tab called "Startup".
   Deactivate all extraneous services using a special button
4. To open an additional window, click on the blue link "Open Task Manager".
   In the "Startup" tab, click on the link to launch on the "Task Manager" screen
5. In the manager, one by one, deactivate all the program services in the list using the "Disable" button in the lower right corner or through the corresponding item in the context menu.
   In the "Task Manager" turn off all the services in the list one by one
6. Return to the "System Configuration" window and in the "Startup" section, click on "Apply" and on OK. Restart the device and try updating in the center again. If it doesn't, run the troubleshooter again in clean boot mode using the instructions in the section of the same name in this article.
7. On a clean start, the PC will lose some functionality. After a successful update, return everything to its place in the "System Configuration" window - enable all third-party services in the list using the special button.

Checking "Device Manager" for errors

If your PC has corrupted drivers, they can be a barrier to installing updates. You need to check the serviceability in the "Device Manager":

1. Going to its window in the "top ten" is quite simple: right-click on the "Start" button in the lower left corner of the display and select the dispatcher from the list that appears.
   In the context menu of the Start button, find the item "Device Manager"
2. If the context menu does not appear for some reason, hold down R and Win and paste the devmgmt.msc code in an empty line. After that, click on OK or Enter to execute it.
   In the "Open" line, enter the request devmgmt.msc and click on OK
3. Look carefully at the list of connected devices and their drivers. Modules that are indicated by an exclamation point in a yellow triangle or a question mark are problematic.
   See if there is an exclamation mark next to any device in the list
4. To fix a problem with a driver, update it using a special item in the context menu.
   Click on "Update Driver" in the context menu
5. In the new window, click on "Automatic search".
   Click on the first link to automatically search for updates for the problematic driver
6. Wait while the system searches for an available upgrade on official resources. If present, it will be successfully downloaded and installed without any action from the user.
   Wait until the end of the search for an update for the driver with which there are problems
7. If there is no update, you will see a corresponding message in the window. In this case, click on Close. Call the context menu of the driver again, but this time click on "Remove device". After a couple of seconds, it will disappear from the list. Try installing the update without this device.
   A message may appear in the window stating that you currently have the latest driver installed.
8. After that, be sure to return it to the place. In the dispatcher on the top panel there is an "Action" section. Open its panel with one click and select Update Configuration.
   In the "Action" menu, select the first item "Update hardware configuration"
9. If this method does not work, install the driver by downloading it from the official website of the manufacturer of a particular hardware part or the PC itself. It also makes sense to contact the company's technical support to find out if your device is compatible with an update that the center cannot install.

Removing duplicate profiles

Remove excess account You can use the Registry Editor. However, any changes in it must be made as carefully as possible:

1. Hold down the Win and R key combination on the keyboard - in the empty field write the regedit code. To execute it, press Enter or OK in the Run window itself.
   In the "Open" line, enter the command regedit and click on OK
2. Click Yes to allow the editor to make changes to the system. Double click to expand the third branch called HKEY_LOCAL_MACHINE.
   In the ProfileList folder, find directories with long titles
3. See if there are directories with long names in the last folder. Open them and note the ProfileImagePath entry. If these files in the folders have the same path, delete one of them. Usually the name of the duplicate has the word bak at the very end.
   If you find a duplicate entry, remove it using the context menu

System rollback

You can return the system to the state that it was before errors occurred with updates using a restore point, a system backup (which is stored in an image file), and also through a reset to the initial settings. Consider restoring using a dot. Before applying any important changes to the system, for example, installing updates, the “OS” automatically creates a restore point, so in most cases there are several points on the disk. Let's get started with the instructions:

1. On the "Desktop" look for the standard "Windows" icon "This PC", with which you usually open the "Explorer". Right-click on this icon and select the last item "Properties".
   Select "Properties" from the context menu of the "This PC" icon
2. Now click on the "System Protection" link in the left pane of the window.
3. You will immediately be taken to the desired tab. Click on the "Restore" button to launch the rollback tool.
   Click on "Restore" to open the recovery module previous state systems
4. On the initial screen of this tool, you must either select the last created point (recommended value), or open a list with all available states. Click on "Next" after that.
   You can choose your own restore point in the list or immediately roll back to the previous state
5. If you want to select a point yourself, click on the desired point to select it. You can find out which programs and drivers will be affected when restoring to a specific state using the button at the bottom of the list. Once selected, click Next.
   Select the point with the left mouse button and click on "Next"
6. In the next window, you can see the date and time when the restore point was created and its description. Click on "Finish" - the system will start restoring to the previous state. During the rollback process, the computer will restart. When the procedure is completed, run the system update manually in the "Update Center".
   Click "Finish" to let the module start restoring the system to the previous state

Video: how to roll back to Windows

Installing the update using the Windows Update Minitool utility

Windows Update Minitool- alternative method update the Windows system. The utility allows you to choose which updates to install and which not. Also, the user gets the opportunity to completely abandon them or remove the problematic update directly in the program interface. The application developer is a user under the pseudonym stupid user. He posted the program installer on the forum page, from which it needs to be downloaded. How to use the tool, consider the instructions:

1. Click on the Download (Google Drive) link. On the next page, click on the "Download" button. Run the downloaded archive through the "Downloads" panel.
2. Run one of the two files depending on the bitness of your system.
3. Click "Yes" to allow Minitool to make changes to your device.
   Click on "Yes" to allow Windows Update Minitool to change anything on the system
4. Click on the round icon of two arrows called "Check for Updates". The utility will start searching.
   Click directly on the update icon in the Windows Update Minitool window to start the search
5. After a while, a list of Windows components available for updating will appear. Select the entire update with checkmarks and click on the "Install" icon - the program will immediately download and install.
   Click on the third icon to install the updates found
6. Wait for the update to complete and restart your device.
7. If necessary, set up an automatic update in the lower left corner of the window in the drop-down menu. You have the right to set the value "On schedule". In this case, set the frequency with which the program will check and install updates.
   In the drop-down menu in the lower left corner of the window, select "Automatic"

Downloading offline updates for Windows 10 using the official method

Microsoft has a catalog of all updates, from which each user of the "OS" has the right to independently download one or another update:

1. First you need to determine which OS build you have on your PC. To do this, hold down Win and R on your keyboard, and then enter the command winver in the "Open" field. Click OK.
2. In the gray window, look at the version and remember its number.
   Find the update for your package version in the official Windows Update Catalog
3. Find the correct update file. Pay attention to the bit depth - it should match yours. Click on the "Download" button in the required line.
   Using the appropriate button, download the necessary update for your system, which does not want to be installed in the center
4. Click on the link that appears in the new window.
   Click on the link in a new window to start downloading
5. Open the downloaded archive and run the update installer to update the system manually. Wait for the installation to finish. Then reboot your device for the changes to take effect.
   Click on "Restart now" for all changes after the update to take effect on the PC

If you have problems updating the "dozens", first of all, you need to pay attention to the error code - this is the key to troubleshooting. The user is able to fix the situation with an unfinished update in many ways: from manually starting the search for updates and clearing the update cache to fixing corrupted system files in the "Command Line" and rolling back the system using a restore point.

Read how to fix windows update error. What to do if an update has downloaded to your computer but is not installed automatically. Although many users do not consider it necessary to update the operating system of their computer, disabling the ability to download and install them, nevertheless, Windows Update keeps the computer up to date protection and its performance.

In the latest versions of Windows, Microsoft has done everything to ensure that updating the operating system depends on the user as little as possible and does not affect the operation of the operating system. But still, with a huge variety of hardware and software, there is always a chance for errors in the operation of the system, and Windows Update is no exception.

When Windows has downloaded the updates, you need to restart your computer to install them. Therefore, when shutting down or restarting the computer, the shutdown menu prompts the user to either "Update and Reload" computer.

Let's look at the situation when updates are not installed (or are not installed completely) and items do not leave the computer shutdown menu "Refresh and Shut Down" or "Update and Reload".

Verify that the update is really not happening

In case of problems with Windows updates, download the program from the official Microsoft website and run it.

Click on Windows Update and click Further. Causes can be discovered when troubleshooting with administrator rights, so in the next window, select and in the window that appears, click again Further.

The tool will detect and fix problems with Windows Update. After that, go to Windows Update, click the button "Check for Updates", download and install them. Updates will be installed after you restart your computer.

Start Windows in Safe Mode

Safe Mode is a way to troubleshoot Windows that starts the system in a limited state: only essential files and drivers. Safe Mode is used to solve problems with programs or drivers that do not work correctly or prevent the system from starting correctly.

To start it, press and hold the Shift button, then select Restart from the Start menu. In the window that appears after restarting the computer, select Troubleshooting / / Download Options / Reload, after which the computer will boot into Safe Mode. Start the computer update process and after it is completed, restart the computer again.

Delete Windows Update Cache Files

Method I

If the Troubleshooter Windows Update found no problems, then the user can do the same manually: stop Windows Update, delete the temporary files it created, and run it again Windows Update. It will take more time, but the process is not complicated at all.

To do this, start the system in safe mode (as indicated above) and enable command line(right click on the start menu and select Command Prompt (Admin)).

At the Command Prompt, enter the following commands:

net stop wuauserver
net stop bits

Method II

Go to the C:\ Windows\ SoftwareDistribution folder and delete its contents. Don't worry, these are just temporary files created by Windows Update and will be created again if needed.

After that, go to the Command Prompt window and run the commands described above:

net stop wuauserver
net stop bits

The methods described above will surely solve the problem with operating system updates. Of course, the simplest and in an efficient way have use Troubleshooter Windows Update. But the other methods described will be no less effective, although some of them are more suitable for advanced PC users.

In November 2015, a new build of OS build 10586 was released. This update was the first major update latest version"windows". Update in the "top ten", as you know, occurs by default through the "Update Center". Despite this, after the release of build 1511 (another name for build 10586), many users began to complain that they did not receive any updates in automatic mode and most likely will not receive them if they sit back. There are reasons for this slight systemic incident, which we will discuss today.

Please note that Microsoft no longer provides the ability to download the update as an image from the official website of the developers. Therefore, such a tool as the Media Creation Tool is not your assistant in this case, since manual update installation is not available and this process can only be completed using the Update Center.

31 days have not passed since the activation of Windows 10

One of the commonplace reasons for the lack of updates is the short time since. A short period means 31 days, and representatives of an American corporation even reported this. These measures were introduced to prevent the possibility of rolling back the system to the "seven" or "eight" (the version that you had on your PC before). As soon as a calendar month passes and an update occurs, the probability of a rollback is reduced to zero.

What to do if you don’t want to wait for the expiration of a month after installing Windows?

If you do not intend to wait, then you can clear the system of files with previous Windows installations - thus, a quick rollback definitely does not shine. This can be done with the Disk Cleanup tool. We briefly describe the essence of the method.

Your main task is, which often appears after a clean installation or updates and at the same time takes up a lot of memory.

In order to get rid of unnecessary cargo, type the key combination Windows + R and in the "Run" window, type cleanmgr, then click OK / Enter. Then the window for launching the OS Disk Cleanup utility will appear.

Once the tool opens, click on the "Clean up system files" button (located at the bottom of the dialog box). Please note that in order to perform this operation, you must have administrator rights on the PC. How to get them, we have repeatedly recalled in previous articles. Once the search for files is completed, check the option "Previous Windows installation” and press OK. As a result of this action, the Windows.old folder will disappear from your device, or at least the contents will be cleared.

Enabled getting updates from multiple locations

Another reason for the "non-updatable" system is that the option to receive updates from several places in active mode simply will not allow your device to accept build 10586 or anything else that will be released later. To disable the feature, go to the "Settings" section, select the "Advanced Options" subsection, and then click on the "Windows Update" link. Here you can deactivate the mentioned option using the item "Choose how and when to receive updates". Finally, search for the latest OS updates available for download.

Installing an update manually

Despite the fact that manual installation in the case of this update is no longer suitable, we will still briefly tell you, dear readers, what needs to be done. Perhaps the ISO file will be returned to the site in the future. In any case, it may also come in handy for future updates.

In case of manual installation, you can download the Media Creation Tool from the corporation's official resource. In the utility, select the option "Update now" (this operation will not affect your files and applications), but at the same time build 10586 will be installed.

Another option is associated with an ISO image that needs to be downloaded from the OS developers website (if such a file is available on the resource). In addition, you can still create a bootable flash drive using the same Media Creation Tool. If you managed to find the image, then mount it on the system or unzip it to a folder on your PC. Subsequently, run the setup file (setup.exe) either from the converted image or from the boot drive. Before starting, do not forget to click "Yes" in the "Keep personal files and applications" notification. After a while, your system will receive update 1511, and all previous data will be saved. If there is no data on the device that would be of any importance to you, you can perform a clean installation using the latest Microsoft images.

Error 80240020 when trying to update

Problems with updating to the "tens" also occur among owners of Windows 7, 8 and 8.1. Very often, when trying to “upgrade” the system, error 80240020 appears, despite the fact that all the necessary files have already been downloaded and it remains only to wait for the upgrade to complete, but the process does not start.

In some cases, the upgrade wizard may display the message "Something happened". It is curious how in such cases the user can find out what the error is and what actually happened? Just a message of genius in its content from the creators of the OS. But let's not talk about it and get down to business.

The reason for the message with the code 80240020 may be corrupted installer files. Therefore, you need to clear the update file cache and download the package again. The following directories need to be released: %WinDir%SoftwareDistributionDownload and %SystemDrive%$Windows.~BT. Then reboot and run the command prompt as an administrator, where you need to type the following algorithm:

After a few minutes, check if the update package is downloading. As soon as the files are downloaded, the system will prompt you to reboot the device and then the installation process will begin.

Well, there are more than enough reasons for refusing to update. At the same time, all the reasons are justified and in most cases have explanations from the developers themselves, so there is no reason to doubt the above recommendations.

If you still have questions on the topic “Why is Windows 10 not updated?”, You can ask them in the comments

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